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Based on 1721+ reviews
Frequently Asked Questions (FAQ)
Do you offer free shipping?
Yes, for every order we take care of the shipping costs.
How many days do I have to return?
Customers can return products within 30 days of receipt. Please note the return conditions listed on our ‘returns’ page.
Is the product of good quality?
Of course! Susan has been working with the highest quality materials to ensure each bag is crafted to perfection.
Can I track my order?
Yes, once your order has been dispatched, you will receive an email with a tracking number that allows you to track your order.
How can I contact you?
You can reach us at support@susansbags.com or via our contact form on the website.
We aim to respond within 12 hours.